Delivery Information

DELIVERY INFORMATION

delivery areas

sweet stems delivers throughout whakatāne and surrounding bay of plenty areas including edgecumbe, awakeri, coastlands, matatā, thornton and kawerau.

if you are unsure whether delivery is available to your area, please get in touch before ordering.

delivery days

deliveries are available monday to friday unless otherwise arranged.

same-day orders

same-day delivery may be available for orders placed before 11am, subject to flower availability and delivery capacity.

delivery timeframes

deliveries are generally made between 11am and 3:30pm unless otherwise arranged.

specific delivery times cannot always be guaranteed.

authority to leave

if nobody is home, flowers may be left in a safe shaded location where appropriate unless otherwise requested.

please include any helpful delivery notes such as gate codes, dogs on property, or business closing times.

fresh flower care

fresh flowers are seasonal and natural products. flower lifespan will vary depending on variety, weather, and care.

for best vase life:

substitutions

occasionally flower varieties may need to be substituted due to seasonal availability or quality issues.

any substitutions will always be chosen carefully to reflect the overall style, value, and colour palette of the arrangement ordered.